job description
Join Abenson, a leading name in the retail and consumer products industry, as a Retail Store Supervisor for our Puregold Tayuman operations in Bali! This is an exciting opportunity to lead a dynamic team in one of Indonesia’s most vibrant retail environments, ensuring exceptional customer experiences while driving sales growth in key locations such as Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Store Supervisor, you will play a pivotal role in overseeing daily operations, optimizing store performance, and fostering a culture of excellence. You’ll collaborate with cross-functional teams to implement sales strategies, manage inventory, and uphold the highest standards of customer service. If you’re a results-driven leader with a passion for retail and a knack for team motivation, this role is your chance to make a meaningful impact in a fast-paced, customer-centric environment.
Abenson offers a competitive salary package, opportunities for career growth, and a supportive work culture that values innovation and teamwork. Whether you’re based in Denpasar, Kuta, or Ubud, this role provides the perfect blend of professional development and the vibrant lifestyle that Bali has to offer. Apply now and take the next step in your retail career with Abenson!
Responsibility
- Lead and supervise store staff to ensure efficient daily operations, including opening/closing procedures, cash handling, and customer service standards.
- Drive sales performance by implementing effective marketing strategies, promotions, and merchandising techniques to meet and exceed monthly targets.
- Monitor inventory levels, conduct regular stock audits, and coordinate with the supply chain team to ensure optimal product availability.
- Foster a positive and productive work environment by training, mentoring, and motivating team members to deliver exceptional customer experiences.
- Handle customer inquiries, complaints, and escalations professionally, ensuring resolution aligns with company policies and customer satisfaction goals.
- Analyze sales data, generate reports, and provide actionable insights to management to improve store performance and profitability.
- Ensure compliance with company policies, safety regulations, and local labor laws to maintain a secure and efficient workplace.
- Collaborate with regional managers and other departments to align store operations with broader business objectives.
Qualifications
- Minimum of 2-3 years of experience in a retail supervisory or management role, preferably in a fast-paced environment (e.g., supermarkets, department stores, or consumer electronics).
- Proven track record of meeting or exceeding sales targets and driving team performance.
- Strong leadership skills with the ability to train, motivate, and manage a diverse team.
- Excellent communication and interpersonal skills, with fluency in English (additional Bahasa Indonesia or local dialects is a plus).
- Proficiency in Microsoft Office (Excel, Word) and basic POS systems for inventory and sales tracking.
- Ability to work flexible hours, including weekends and holidays, to meet business needs.
- Problem-solving mindset with a focus on customer satisfaction and operational efficiency.
- Knowledge of Bali’s retail market and local consumer preferences is highly advantageous.