job description
Join Alberto Shoes Corporation as a Retail Store Supervisor in the vibrant heart of Bali! This is your opportunity to lead a high-performing retail team in a fast-paced, customer-centric environment. We offer competitive compensation, performance bonuses, exclusive employee discounts, and clear career progression paths in the dynamic footwear and fashion industry.
As a Store Supervisor, you will play a pivotal role in driving sales, ensuring operational excellence, and delivering an exceptional shopping experience. Your leadership will inspire your team to achieve targets while maintaining the brand’s reputation for quality and service. Based in one of Bali’s most sought-after locations—Canggu—you’ll work in a diverse, multicultural setting with opportunities to grow within a well-established retail leader.
If you’re a motivated professional with a passion for retail management, team development, and customer satisfaction, we want to hear from you. Apply today and take the next step in your retail career with Alberto Shoes Corporation!
Responsibility
- Lead and supervise a team of retail associates to achieve daily, weekly, and monthly sales targets.
- Ensure exceptional customer service standards are met, resolving escalations and fostering a positive shopping experience.
- Oversee store operations, including inventory management, merchandising, and cash handling procedures.
- Conduct regular team training and performance evaluations to drive productivity and professional growth.
- Monitor and report on key performance indicators (KPIs), including sales, conversion rates, and customer feedback.
- Maintain store presentation standards, ensuring visual merchandising aligns with brand guidelines.
- Coordinate with corporate teams on promotions, stock replenishment, and marketing initiatives.
- Uphold company policies, health and safety regulations, and loss prevention protocols.
Qualifications
- Minimum 2+ years of experience in a retail supervisory or managerial role, preferably in footwear or fashion.
- Proven track record of driving sales growth and leading high-performing teams.
- Strong communication, leadership, and problem-solving skills.
- Ability to work flexible hours, including weekends and holidays, to meet business needs.
- Proficiency in inventory management systems and basic POS operations.
- Customer-focused mindset with a passion for delivering outstanding service.
- Fluency in English; additional knowledge of Indonesian (Bahasa) is a plus.
- High school diploma or equivalent; bachelor’s degree in Business, Retail Management, or related field is advantageous.