job description
Join Robinsons Handyman as a Retail Store Supervisor and lead a dynamic team in delivering exceptional customer service and driving sales performance. This role offers a unique opportunity to grow your career in retail management while enjoying a supportive work environment, competitive benefits, and flexible scheduling.
As a Store Supervisor, you will play a pivotal role in motivating your team, ensuring operational excellence, and fostering a positive shopping experience for customers. With opportunities for career advancement and professional development, this position is ideal for individuals passionate about retail leadership and team success.
Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, and more, you'll be part of a thriving retail community known for its innovation and customer-centric approach.
Responsibility
- Lead and motivate a team of retail associates to achieve sales targets and deliver outstanding customer service.
- Oversee daily store operations, including inventory management, merchandising, and cash handling.
- Ensure compliance with company policies, procedures, and safety standards.
- Train and develop team members to enhance their skills and performance.
- Monitor and analyze sales performance, providing reports and recommendations to management.
- Resolve customer inquiries and complaints in a professional and timely manner.
- Collaborate with other departments to ensure smooth store operations and customer satisfaction.
- Maintain a clean, organized, and visually appealing store environment.
Qualifications
- Minimum of 2 years of experience in a retail supervisory or management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and driving team performance.
- Knowledge of retail operations, including inventory management and merchandising.
- Ability to work flexible hours, including weekends and holidays.
- Customer-focused mindset with a passion for delivering exceptional service.
- Basic computer skills and familiarity with retail management software.