job description
Join SM Retail as a Retail Store Manager and lead a dynamic team in one of our premier locations in Bali. You will be responsible for driving sales, ensuring exceptional customer service, and maintaining operational excellence. This role offers a unique opportunity to shape the retail experience in a vibrant market while advancing your career with a leading retail brand.
As a Store Manager, you will oversee daily operations, manage staff performance, and implement strategies to enhance customer satisfaction and profitability. Your leadership will be key in maintaining a positive work environment and achieving business targets. If you are a results-driven professional with a passion for retail, we invite you to apply and grow with us.
Responsibility
- Oversee daily store operations, including sales, inventory, and customer service.
- Lead, train, and motivate a team of retail associates to achieve sales targets.
- Ensure compliance with company policies, procedures, and standards.
- Develop and implement strategies to drive foot traffic and increase sales.
- Monitor inventory levels and coordinate with suppliers to maintain stock availability.
- Handle customer inquiries, complaints, and escalations professionally.
- Analyze sales reports and market trends to make data-driven decisions.
- Maintain a clean, organized, and visually appealing store environment.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 3 years of experience in a retail management role.
- Proven track record of achieving sales targets and improving store performance.
- Strong leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in retail management software and Microsoft Office.
- Knowledge of inventory management and merchandising principles.
- Flexibility to work evenings, weekends, and holidays as needed.