job description
Join Segi Fresh, a leading name in the retail and consumer products industry, as we expand our dynamic team in Bali, Indonesia! We are seeking a passionate and results-driven Store Manager to oversee our operations in one of our prime locations across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung.
As a Store Manager, you will play a pivotal role in driving sales, ensuring exceptional customer service, and maintaining operational excellence. This is a fantastic opportunity for a motivated leader to grow with a forward-thinking company in a vibrant and fast-paced retail environment.
At Segi Fresh, we value innovation, teamwork, and a customer-centric approach. If you thrive in a challenging yet rewarding role and have a proven track record in retail management, we’d love to hear from you!
Responsibility
- Lead and motivate the store team to achieve sales targets and deliver outstanding customer service.
- Oversee daily store operations, including inventory management, merchandising, and cash handling.
- Develop and implement strategies to drive foot traffic, improve customer engagement, and boost sales performance.
- Ensure compliance with company policies, health and safety regulations, and retail standards.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Handle customer inquiries, complaints, and escalations professionally and efficiently.
- Train, coach, and mentor staff to enhance their skills and productivity.
- Maintain a clean, organized, and visually appealing store environment.
Qualifications
- Minimum of 3 years of experience in retail management or a similar leadership role.
- Proven ability to drive sales, meet targets, and manage a team effectively.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in inventory management, POS systems, and retail software.
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to work flexible hours, including weekends and holidays, as required.
- Fluency in English; knowledge of Indonesian (Bahasa) is a plus.