job description
Join Clarks, a globally renowned footwear brand with over 200 years of heritage, as our Retail Store Manager in the vibrant and bustling location of Bali, Indonesia. This is an exceptional opportunity to lead a high-performing retail team in one of Southeast Asia’s most dynamic retail environments, ensuring our customers experience the unparalleled quality, comfort, and style that Clarks is known for.
As the Store Manager, you will be the driving force behind our store’s success, responsible for delivering outstanding customer service, maximizing sales performance, and fostering a positive and productive work environment. You will play a pivotal role in upholding Clarks’ brand standards while adapting to the unique demands of the Balinese market. If you are a passionate retail leader with a proven track record in store management, team development, and operational excellence, we want to hear from you!
Bali offers a unique blend of cultural richness and modern retail opportunities, making it an exciting place to grow your career with Clarks. Enjoy a competitive salary, performance-based incentives, and the chance to work with a brand that values innovation, sustainability, and customer-centricity.
Apply now and take the next step in your retail leadership journey with Clarks in Bali!
Responsibility
- Lead, mentor, and motivate a team of retail associates to deliver exceptional customer service and achieve sales targets.
- Develop and implement strategic sales plans to drive revenue growth and enhance store profitability.
- Ensure the store consistently meets or exceeds Clarks’ brand standards for visual merchandising, product presentation, and customer experience.
- Monitor inventory levels, manage stock replenishment, and minimize shrinkage through effective loss prevention strategies.
- Analyze sales data, market trends, and customer feedback to make informed business decisions and optimize store performance.
- Build and maintain strong relationships with customers, local businesses, and community stakeholders to enhance brand visibility and loyalty.
- Handle day-to-day store operations, including opening/closing procedures, cash management, and compliance with company policies and local regulations.
- Collaborate with regional management to execute marketing initiatives, promotions, and seasonal campaigns.
Qualifications
- Proven experience as a Retail Store Manager or Assistant Store Manager in a high-volume retail environment, preferably in the footwear or fashion industry.
- Strong leadership skills with the ability to inspire, train, and develop a diverse team.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Demonstrated ability to drive sales, manage budgets, and analyze performance metrics.
- Proficiency in retail management software, POS systems, and Microsoft Office Suite (Excel, Word, PowerPoint).
- Fluency in English; additional languages (Bahasa Indonesia, Mandarin, or others) are a plus.
- Ability to work flexible hours, including weekends, holidays, and evenings, to meet business needs.
- Passion for retail, fashion, and customer service, with a keen eye for detail and brand representation.