job description
Join Swalayan Sukses Abadi as a Retail Store Manager in the heart of Baliās most vibrant locationsāCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badungāand lead a dynamic team to deliver exceptional customer experiences while driving business growth.
In this pivotal role, you will develop and execute strategic initiatives to boost customer engagement, analyze shopping trends, increase foot traffic, and maximize profitability. Your leadership will shape the storeās success, ensuring operational excellence, team development, and a seamless shopping experience for every visitor.
Baliās thriving retail landscape offers a unique opportunity to innovate in a competitive market. Whether youāre optimizing inventory, enhancing visual merchandising, or fostering community connections, your impact will be both measurable and rewarding.
If youāre a results-driven leader with a passion for retail and a knack for team motivation, this is your chance to grow with a respected brand in one of the worldās most sought-after destinations.
Responsibility
- Develop and implement store strategies to attract and retain customers, increasing foot traffic and sales revenue.
- Analyze shopper behavior and market trends to optimize product placement, promotions, and inventory management.
- Lead, train, and motivate a high-performing team to deliver exceptional customer service and operational efficiency.
- Monitor financial performance, including sales targets, expenses, and profitability, and report insights to senior management.
- Ensure compliance with company policies, health/safety regulations, and retail standards across all store operations.
- Oversee visual merchandising, store layout, and branding to create an engaging and customer-friendly environment.
- Build and maintain strong relationships with suppliers, vendors, and local communities to enhance store reputation and partnerships.
- Drive digital and in-store marketing initiatives, including loyalty programs, social media campaigns, and seasonal promotions.
Qualifications
- Bachelorās degree in Business Administration, Marketing, Retail Management, or a related field (or equivalent experience).
- Proven experience (3+ years) in retail management, preferably in a high-volume store or supermarket environment.
- Strong leadership, communication, and interpersonal skills to inspire and manage diverse teams.
- Analytical mindset with proficiency in sales data interpretation, KPI tracking, and financial reporting.
- Excellent problem-solving and decision-making abilities in fast-paced retail settings.
- Familiarity with inventory management systems, POS software, and retail tech tools.
- Fluency in English and Indonesian (written and verbal) is a plus.
- Passion for customer service, team development, and continuous improvement in retail operations.