job description
Join a dynamic and rapidly expanding retail company in Bali as a Retail Store Manager! This is a unique opportunity to lead multiple outlets, drive sales growth, and shape the customer experience in some of Baliâs most vibrant locationsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Retail Manager, you will play a pivotal role in developing and executing strategic sales plans, optimizing store operations, and fostering a high-performing team. Your leadership will directly impact revenue, customer satisfaction, and brand reputation in a competitive market. With a company committed to growth and innovation, youâll have the chance to advance your career while making a tangible difference in the retail landscape of Bali.
If youâre a results-driven professional with a passion for retail management, team development, and operational excellence, we want to hear from you. Apply today and take the next step in your retail leadership journey!
Responsibility
- Oversee daily operations of multiple retail outlets, ensuring smooth workflow, inventory management, and adherence to company standards.
- Develop and implement strategic sales and marketing plans to drive revenue growth and achieve KPIs.
- Lead, mentor, and train a team of retail staff, fostering a culture of excellence, accountability, and customer-centric service.
- Monitor financial performance, including sales reports, expenses, and profitability, and provide actionable insights to senior management.
- Ensure exceptional customer experience by maintaining high service standards, resolving escalations, and implementing feedback mechanisms.
- Collaborate with headquarters on merchandising, promotions, and product launches to align with brand guidelines.
- Optimize store layouts, visual merchandising, and in-store promotions to maximize foot traffic and conversion rates.
- Stay updated on industry trends, competitor activities, and local market dynamics to identify growth opportunities.
Qualifications
- Bachelorâs degree in Business Administration, Marketing, Retail Management, or a related field (or equivalent work experience).
- Minimum of 3-5 years of experience in retail management, with a proven track record of leading teams and driving sales.
- Strong leadership, communication, and interpersonal skills to inspire and manage diverse teams.
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Proficiency in retail management software, POS systems, and Microsoft Office (Excel, PowerPoint).
- Fluency in English (written and spoken); proficiency in Indonesian is a plus.
- Ability to work flexible hours, including weekends and holidays, as required by retail operations.
- Passion for customer service, sales, and continuous improvement in a fast-paced environment.