job description
Aerophone Enterprises & Co. is seeking a dynamic and results-driven Retail Store Manager to lead our operations in Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is a unique opportunity to drive sales, build high-performing teams, and contribute to the growth of a leading retail brand in a thriving market.
As our Store Manager, you will oversee daily operations, ensure exceptional customer experiences, and maximize profitability through strategic leadership. With a competitive salary range of IDR 6,000,000 – IDR 7,500,000 per month, this role offers sales incentives, promotion opportunities, and paid training to support your professional development.
If you are a passionate leader with a proven track record in retail management, we invite you to join our team and help shape the future of our brand in Bali’s bustling retail landscape.
Responsibility
- Lead and motivate a team of retail staff to achieve sales targets and deliver outstanding customer service.
- Oversee daily store operations, including inventory management, merchandising, and cash handling.
- Develop and implement sales strategies to drive revenue growth and enhance customer loyalty.
- Monitor store performance metrics and prepare reports for senior management.
- Ensure compliance with company policies, procedures, and health & safety standards.
- Handle customer inquiries, complaints, and escalations professionally and efficiently.
- Coordinate with the marketing team to execute in-store promotions and campaigns.
- Train, coach, and mentor staff to improve performance and foster a positive work environment.
Qualifications
- Minimum of 3 years of experience in retail management, preferably in a high-traffic store environment.
- Proven ability to lead teams, meet sales targets, and drive operational excellence.
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in inventory management systems and POS software.
- Excellent organizational and time-management abilities.
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to work flexible hours, including weekends and holidays.
- Fluency in English; knowledge of Indonesian (Bahasa) is a plus.