job description
Join Maxion as a Retail Shop Assistant for Dr.Pajak MASAI and become a key player in delivering exceptional customer experiences in Bali’s vibrant retail landscape. This role offers a unique opportunity to engage with diverse customers, drive sales, and contribute to the success of a leading brand in the retail and consumer products sector.
As a Shop Assistant, you will be the face of the brand, ensuring that every customer interaction is professional, informative, and memorable. Your role will involve assisting customers with product inquiries, managing inventory, and maintaining the store’s visual appeal. This position is ideal for individuals who are passionate about retail, customer service, and working in a dynamic environment.
Maxion is committed to fostering a supportive and inclusive workplace where employees can grow and thrive. If you are a motivated individual with a knack for sales and customer engagement, we invite you to apply and take the next step in your retail career.
Responsibility
- Provide exceptional customer service by greeting and assisting customers with product inquiries and purchases.
- Maintain a clean, organized, and visually appealing store environment to enhance the shopping experience.
- Manage inventory levels, restock products, and ensure accurate pricing and product placement.
- Process transactions efficiently using POS systems and handle cash and card payments accurately.
- Assist in visual merchandising to highlight promotions and new arrivals effectively.
- Resolve customer complaints or issues promptly and professionally to ensure customer satisfaction.
- Collaborate with the store team to achieve sales targets and contribute to the overall success of the store.
- Stay updated on product knowledge and promotions to provide accurate information to customers.
Qualifications
- High school diploma or equivalent; additional certification in retail or customer service is a plus.
- Proven experience in a retail or customer service role, preferably in a similar industry.
- Excellent communication and interpersonal skills to engage effectively with customers.
- Strong organizational skills and attention to detail to manage inventory and store operations.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic computer skills and familiarity with POS systems.
- Flexibility to work in shifts, including weekends and holidays, as required.
- A positive attitude, teamwork spirit, and a passion for delivering outstanding customer service.