job description
Join Ju Xiang Sdn Bhd as a Retail Shop Assistant in the vibrant heart of Canggu, Bali! We are seeking a dynamic and customer-focused individual to enhance our retail team and deliver exceptional shopping experiences. This role offers a competitive salary, a supportive work environment, and the opportunity to grow within a well-established company in the retail and consumer products sector.
As a Shop Assistant, you will play a key role in daily store operations, from assisting customers with inquiries to maintaining a visually appealing and organized retail space. Your passion for sales, attention to detail, and ability to work in a fast-paced environment will contribute to our store’s success and customer satisfaction.
If you thrive in a people-oriented role and are eager to develop your retail career in one of Bali’s most exciting locations, we invite you to apply. Only shortlisted candidates will be contacted for an interview.
Responsibility
- Provide outstanding customer service by greeting, assisting, and advising customers on product selections.
- Process sales transactions accurately using POS systems and handle cash/credit payments.
- Maintain store appearance by restocking shelves, organizing displays, and ensuring cleanliness.
- Monitor inventory levels and assist with stock replenishment and inventory counts.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Promote sales through upselling, cross-selling, and highlighting promotional offers.
- Collaborate with team members to achieve daily and monthly sales targets.
- Stay updated on product knowledge, pricing, and promotions to provide accurate information to customers.
Qualifications
- Minimum high school diploma or equivalent; prior retail experience is a plus.
- Excellent communication and interpersonal skills in English (Bahasa Indonesia is a bonus).
- Strong customer service orientation with a friendly and approachable demeanor.
- Basic math and cash-handling skills with attention to detail.
- Ability to work flexible hours, including weekends and public holidays.
- Physical stamina to stand for extended periods and lift moderate weights (e.g., stock boxes).
- Team player with a proactive attitude and willingness to learn.
- Familiarity with POS systems and retail software is advantageous.