job description
Join Ju Xiang Sdn Bhd as a Retail Shop Assistant in the vibrant heart of Kuta, Bali! We are seeking a customer-focused and energetic professional to support our retail operations, deliver exceptional service, and contribute to a dynamic shopping experience.
In this role, you will assist customers with inquiries, manage inventory, process transactions, and maintain a welcoming store environment. This is a fantastic opportunity for individuals passionate about retail, sales, and customer engagement to grow within a reputable company.
If you thrive in fast-paced settings and enjoy building relationships with diverse clientele, we invite you to apply. Only shortlisted candidates will be contacted for an interview.
Responsibility
- Provide friendly and efficient customer service, assisting shoppers with product inquiries and purchases.
- Operate the cash register, handle payments, and ensure accurate transaction processing.
- Maintain store cleanliness, organization, and visual merchandising standards.
- Monitor inventory levels, restock products, and report low stock to management.
- Handle customer complaints or issues professionally and escalate when necessary.
- Promote sales through upselling, cross-selling, and product recommendations.
- Assist in daily opening/closing procedures, including cash reconciliation and security checks.
- Collaborate with team members to achieve sales targets and operational goals.
Qualifications
- Minimum high school diploma or equivalent; retail experience is a plus.
- Excellent communication and interpersonal skills in English (additional languages are a bonus).
- Strong customer service orientation with a problem-solving mindset.
- Basic math and cash-handling abilities.
- Ability to work flexible hours, including weekends and holidays.
- Physical stamina to stand for extended periods and lift moderate weights.
- Familiarity with POS systems is advantageous.
- Team player with a positive attitude and willingness to learn.