job description
Join Robinsons Appliances as a Retail Sales Supervisor and lead a dynamic team in delivering exceptional customer service and driving sales performance. This role is ideal for a motivated individual with a passion for retail and leadership, offering the opportunity to shape the shopping experience in our premier locations across Bali.
As a Sales Supervisor, you will oversee daily operations, ensure merchandise is displayed attractively, and maintain high standards of store presentation. Your leadership will inspire your team to meet and exceed sales targets while fostering a customer-centric environment. If you thrive in a fast-paced retail setting and are eager to grow your career with a trusted brand, this is the perfect role for you.
Robinsons Appliances is committed to providing a supportive work environment with opportunities for professional development. Enjoy competitive compensation, employee discounts, and the chance to be part of a team that values excellence and innovation.
Responsibility
- Lead and motivate the sales team to achieve daily, weekly, and monthly sales targets.
- Ensure merchandise is displayed according to company standards to maximize visual appeal and sales.
- Maintain high standards of store cleanliness, organization, and presentation.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Monitor inventory levels and coordinate with the management team to ensure product availability.
- Conduct regular team meetings to communicate goals, performance feedback, and training needs.
- Implement promotional strategies and sales initiatives to drive customer engagement.
- Assist in recruiting, training, and developing new team members.
Qualifications
- Minimum of 2 years of experience in a retail sales or supervisory role.
- Proven track record of meeting or exceeding sales targets.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of retail operations, merchandising, and customer service best practices.
- Proficiency in using POS systems and basic computer applications.
- High school diploma or equivalent; additional qualifications in retail management are a plus.