job description
Join Seven Retail Group as a Sales Associate - Group Services in the vibrant heart of Bali! This is your opportunity to thrive in a dynamic retail environment while delivering exceptional customer experiences in some of Indonesiaâs most sought-after destinations, including Canggu, Ubud, Denpasar, and beyond.
As a key member of our team, youâll play a pivotal role in driving sales, fostering client relationships, and representing our premium brand with professionalism and enthusiasm. Whether youâre assisting high-end clients, coordinating group services, or contributing to in-store promotions, your work will directly impact our growth and customer satisfaction.
We offer a competitive salary, a collaborative work culture, and the chance to develop your career in one of Southeast Asiaâs fastest-growing retail markets. If youâre passionate about sales, love engaging with people, and want to be part of a forward-thinking company, weâd love to hear from you!
Responsibility
- Provide exceptional customer service to individual and group clients, ensuring a seamless and personalized shopping experience.
- Achieve and exceed monthly sales targets through proactive engagement, product knowledge, and upselling techniques.
- Assist in coordinating group service bookings, including corporate clients, tour groups, and VIP visitors.
- Maintain an organized and visually appealing retail space, including product displays, inventory management, and stock replenishment.
- Collaborate with the team to execute in-store promotions, events, and marketing campaigns to drive foot traffic and sales.
- Handle customer inquiries, complaints, and returns professionally, ensuring resolution and satisfaction.
- Stay updated on product features, pricing, and industry trends to provide accurate and compelling information to customers.
- Contribute to daily sales reports, customer feedback collection, and performance tracking.
Qualifications
- Minimum 1-2 years of experience in retail sales, customer service, or a related field (preferably in luxury or group services).
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- Proven ability to meet and exceed sales targets in a fast-paced environment.
- Strong problem-solving skills and a customer-centric approach to service.
- Familiarity with POS systems, inventory management, and CRM tools is advantageous.
- Highly organized, detail-oriented, and able to multitask effectively.
- Passion for fashion, retail, or hospitality with a desire to grow in the industry.
- Flexibility to work weekends, holidays, and evening shifts as required.