job description
Join City Savings Bank as a Retail Sales Associate in the vibrant heart of Badung, Bali! This is your opportunity to build a rewarding career in the financial services sector while contributing to the growth of one of the Philippines' most trusted banking institutions, now expanding its premium services in Indonesia.
As a Sales Associate, you will be the face of our brand, delivering exceptional customer service and driving sales of our diverse banking products. You'll work in a dynamic environment where your financial acumen and interpersonal skills will directly impact our success. This role offers competitive compensation, professional development opportunities, and the chance to work in one of Southeast Asia's most exciting markets.
Whether you're engaging with clients in our modern branches or participating in community outreach programs, you'll play a key role in helping individuals and businesses achieve their financial goals. If you're passionate about sales, customer service, and the banking industry, we want to hear from you!
Responsibility
- Provide exceptional customer service to clients, addressing inquiries and resolving concerns professionally.
- Promote and sell a range of banking products, including savings accounts, loans, and investment options.
- Achieve and exceed monthly sales targets through proactive client engagement and relationship building.
- Conduct financial needs assessments to recommend tailored solutions to customers.
- Process account openings, transactions, and documentation accurately and efficiently.
- Collaborate with team members to ensure smooth branch operations and a positive customer experience.
- Stay updated on banking products, policies, and industry trends to provide accurate information.
- Participate in marketing campaigns and community events to expand the bank’s client base.
Qualifications
- Bachelor’s degree in Business, Finance, Marketing, or a related field (or equivalent work experience).
- Minimum of 1-2 years of experience in sales, customer service, or banking (fresh graduates with strong potential are encouraged to apply).
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Proven ability to meet and exceed sales targets in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Proficiency in Microsoft Office and basic banking software.
- Customer-focused mindset with a passion for delivering high-quality service.
- Willingness to work flexible hours, including weekends, if required.