job description
Join Suncoast Brands International Corporation as a Retail Sales Associate in our premier department store in Bali! We are seeking a dynamic and customer-focused professional to deliver exceptional service, drive sales, and contribute to a vibrant retail environment. This role offers an exciting opportunity to engage with diverse customers, showcase premium products, and grow within a leading retail brand.
As a Sales Associate, you will be the face of our brand, ensuring every customer interaction is memorable. Your passion for retail, strong communication skills, and ability to thrive in a fast-paced setting will be key to your success. If you are enthusiastic about fashion, lifestyle products, and creating outstanding shopping experiences, we invite you to apply!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections.
- Achieve and exceed individual and team sales targets through proactive selling techniques.
- Maintain a clean, organized, and visually appealing sales floor in accordance with company standards.
- Process transactions accurately using POS systems and handle cash/credit payments with integrity.
- Stay updated on product knowledge, promotions, and inventory to effectively address customer inquiries.
- Assist in stock replenishment, merchandising, and inventory management as needed.
- Resolve customer complaints or issues professionally and escalate concerns to management when necessary.
- Collaborate with team members to ensure smooth store operations and a positive work environment.
Qualifications
- High school diploma or equivalent; additional retail or customer service training is a plus.
- Proven experience in retail sales, customer service, or a related field (minimum 1 year preferred).
- Excellent communication and interpersonal skills with a friendly and approachable demeanor.
- Strong sales orientation with a track record of meeting or exceeding targets.
- Ability to work flexible hours, including weekends, holidays, and peak retail seasons.
- Basic computer skills and familiarity with POS systems.
- Fluency in English; knowledge of Indonesian or other languages is an advantage.
- Passion for fashion, lifestyle products, and delivering outstanding customer experiences.