job description
Join Mumuso, a leading global lifestyle brand, as a Retail Sales Associate in the vibrant retail hubs of Bali, Indonesia. This is your opportunity to be part of a dynamic team that delivers exceptional customer experiences while driving sales in a fast-paced, fashion-forward environment.
As a Sales Associate, you will play a pivotal role in representing the Mumuso brand, engaging with diverse customers, and ensuring a seamless shopping experience. Your passion for retail, strong interpersonal skills, and customer-centric approach will contribute to the success of our stores in prime locations across Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
We offer a competitive salary, career growth opportunities, and the chance to work in one of the world’s most sought-after tourist destinations. If you thrive in a collaborative, high-energy setting and have a flair for fashion and customer service, we’d love to hear from you!
Responsibility
- Provide exceptional customer service by greeting, assisting, and engaging with customers in a friendly and professional manner.
- Achieve and exceed individual and team sales targets through proactive selling and product knowledge.
- Maintain a well-organized and visually appealing store layout, including stocking, merchandising, and inventory management.
- Process transactions accurately using POS systems and handle cash, credit, and mobile payments.
- Stay updated on new product arrivals, promotions, and brand guidelines to effectively communicate value to customers.
- Resolve customer inquiries and complaints promptly, ensuring a positive resolution and brand loyalty.
- Collaborate with the store team to achieve daily operational goals, including opening/closing procedures.
- Participate in training sessions and contribute ideas to improve store performance and customer satisfaction.
Qualifications
- High school diploma or equivalent; prior retail or customer service experience is a plus.
- Excellent communication and interpersonal skills with a natural ability to build rapport with customers.
- Passion for fashion, trends, and the Mumuso brand, with a keen eye for styling and product presentation.
- Strong sales and negotiation skills with a results-driven mindset.
- Ability to work flexible hours, including weekends, holidays, and peak retail periods.
- Basic computer and POS system proficiency; quick learner of new technologies.
- Team player with a positive attitude and willingness to support colleagues in a fast-paced environment.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a significant advantage.