job description
Join Global Digital Niaga as a Retail Sales Associate (Frontliner) in beautiful Bali! We are seeking passionate and customer-focused individuals to drive sales of mobile phones and accessories while delivering exceptional service. This is a fantastic opportunity to grow your retail career in a dynamic and fast-paced environment.
As a Frontliner, you will be the face of our brand, engaging with customers, understanding their needs, and providing tailored solutions. Your enthusiasm and dedication will play a key role in achieving sales targets and enhancing customer satisfaction.
If you thrive in a customer-centric role and enjoy working in a team-oriented setting, we want to hear from you! Apply now and take the first step toward a rewarding career with Global Digital Niaga.
Responsibility
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Achieve and exceed monthly sales targets for mobile phones and accessories.
- Demonstrate product knowledge and guide customers in selecting the best products to meet their needs.
- Maintain a clean, organized, and visually appealing store environment.
- Process transactions accurately and efficiently using the point-of-sale system.
- Handle customer inquiries, complaints, and returns with professionalism and empathy.
- Collaborate with the team to ensure smooth store operations and inventory management.
- Stay updated on product features, promotions, and industry trends to provide accurate information to customers.
Qualifications
- Minimum high school diploma or equivalent; additional education in sales or retail is a plus.
- Proven experience in retail sales, customer service, or a related field is preferred.
- Excellent communication and interpersonal skills with a customer-first mindset.
- Strong sales and negotiation skills with a track record of meeting or exceeding targets.
- Ability to work flexible hours, including weekends and holidays, as required.
- Basic computer skills and familiarity with POS systems.
- Self-motivated, energetic, and able to work in a fast-paced environment.
- Fluency in English and Bahasa Indonesia is an advantage.