job description
Are you a dynamic and customer-focused professional looking to kickstart or advance your career in retail? Servicio Filipino is expanding its operations in Bali and is seeking passionate Retail Sales Associates to join our growing team!
At Servicio Filipino, we believe in fostering a supportive and rewarding work environment. As part of our team, you’ll enjoy competitive compensation, paid overtime, a complimentary uniform, and real opportunities for career growth. Whether you're assisting customers, managing inventory, or contributing to store operations, your role will be pivotal in delivering an exceptional shopping experience.
Bali’s vibrant retail landscape offers a unique opportunity to engage with a diverse customer base while developing your sales and interpersonal skills. If you thrive in a fast-paced setting and take pride in providing outstanding service, we’d love to hear from you!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections.
- Process transactions accurately using POS systems and handle cash/credit payments.
- Maintain a clean, organized, and visually appealing store environment to enhance the shopping experience.
- Monitor inventory levels, restock products, and assist in merchandising displays.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Collaborate with team members to achieve daily sales targets and store KPIs.
- Stay updated on product knowledge, promotions, and company policies to provide accurate information.
- Participate in training programs and team meetings to continuously improve skills and performance.
Qualifications
- Minimum high school diploma or equivalent; higher education in business or retail is a plus.
- Proven experience in retail, sales, or customer service (fresh graduates with strong interpersonal skills are welcome).
- Excellent communication and interpersonal skills with a customer-first mindset.
- Ability to work flexible hours, including weekends and holidays, as required.
- Basic math and cash-handling skills with attention to detail.
- Familiarity with POS systems and inventory management is an advantage.
- Team player with a positive attitude and willingness to learn.
- Fluency in English; knowledge of Indonesian or other languages is a bonus.