job description
Join Clarks, a globally recognized footwear brand, as a Retail Sales Associate in our vibrant store located in the heart of Bali. This is your opportunity to be part of a dynamic team that delivers exceptional customer service while promoting comfort, style, and innovation in footwear.
As a Sales Associate, you will play a pivotal role in creating a welcoming and engaging shopping experience for our diverse clientele. Youāll assist customers in finding the perfect pair of shoes, share your product knowledge, and contribute to the storeās sales targets. Baliās thriving retail scene offers a unique environment where you can grow your career while enjoying the islandās rich culture and lifestyle.
At Clarks, we value passion, teamwork, and a customer-first approach. If youāre enthusiastic about fashion, enjoy interacting with people, and thrive in a fast-paced retail setting, weād love to hear from you!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections.
- Demonstrate in-depth product knowledge of Clarks footwear, including features, benefits, and styling tips.
- Achieve and exceed individual and team sales targets through proactive selling techniques.
- Maintain a clean, organized, and visually appealing store environment, including stock replenishment and merchandising.
- Process transactions accurately using the POS system and handle cash/card payments with integrity.
- Assist in inventory management, including stock takes, receiving deliveries, and reporting discrepancies.
- Build and maintain strong customer relationships to encourage repeat business and brand loyalty.
- Stay updated on current promotions, new arrivals, and fashion trends to provide relevant recommendations.
Qualifications
- Minimum 1 year of experience in retail sales, preferably in footwear or fashion.
- Excellent communication and interpersonal skills with a customer-centric mindset.
- Proven ability to work in a team and collaborate effectively with colleagues.
- Strong sales and negotiation skills with a results-driven approach.
- Familiarity with POS systems and basic cash handling procedures.
- Flexibility to work weekends, holidays, and peak retail hours as required.
- Passion for fashion and footwear with a keen eye for style and trends.
- Fluency in English and Bahasa Indonesia is a plus.