job description
Join Clarks, a globally recognized leader in footwear, as a Retail Sales Associate at our premium outlet in Design Village, Bali. This is your opportunity to be part of a dynamic team that delivers exceptional customer service while promoting our high-quality, stylish footwear collections.
As a Sales Associate, you will play a pivotal role in driving sales, maintaining store standards, and ensuring every customer leaves with a smile. If you are passionate about fashion, retail, and creating memorable shopping experiences, we want you on our team!
Bali’s vibrant retail scene offers a unique blend of local and international shoppers, making this role both exciting and rewarding. Enjoy competitive compensation, employee discounts, and the chance to grow with a brand that values innovation and customer satisfaction.
Responsibility
- Provide outstanding customer service by greeting, assisting, and advising customers on product selections.
- Achieve and exceed individual and team sales targets through proactive selling techniques.
- Maintain a clean, organized, and visually appealing sales floor in accordance with company standards.
- Process transactions accurately using POS systems and handle cash/credit payments.
- Stay up-to-date with product knowledge, including features, benefits, and promotions.
- Assist in inventory management, including stock replenishment and merchandise displays.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Collaborate with team members to ensure a seamless shopping experience for all customers.
Qualifications
- Previous experience in retail, sales, or customer service is preferred but not required.
- Excellent communication and interpersonal skills with a friendly and approachable demeanor.
- Strong ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math skills for handling transactions and cash management.
- Flexibility to work weekends, holidays, and peak retail hours.
- Passion for fashion, footwear, and delivering exceptional service.
- Ability to stand for extended periods and lift moderate weights (up to 10 kg).
- High school diploma or equivalent; additional education is a plus.