job description
Join Clarks, a globally recognized footwear brand, as a Retail Sales Associate in beautiful Bali! This is your opportunity to be part of a dynamic team in one of the world's most vibrant retail destinations. As a Sales Associate, you will deliver exceptional customer service, drive sales, and represent the Clarks brand with passion and professionalism.
Bali offers a unique blend of culture, tourism, and retail excellence, making it an exciting place to grow your career. Whether you're assisting international tourists or local shoppers, you'll play a key role in ensuring every customer leaves with the perfect pair of shoes and a memorable experience.
If you thrive in a fast-paced environment, love fashion, and enjoy connecting with people, this role is for you. Apply today and take the first step toward a rewarding career with Clarks in Bali!
Responsibility
- Provide outstanding customer service by greeting, assisting, and advising customers on product selections.
- Achieve and exceed individual and store sales targets through proactive selling techniques.
- Maintain a clean, organized, and visually appealing sales floor in alignment with Clarks' brand standards.
- Process transactions accurately using the point-of-sale (POS) system and handle cash/credit payments.
- Stay up-to-date with product knowledge, including features, benefits, and promotions, to effectively educate customers.
- Assist in inventory management, including stock replenishment, merchandise displays, and cycle counts.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Collaborate with the store team to create a positive and inclusive work environment.
Qualifications
- Minimum of 1 year of experience in retail sales or customer service, preferably in fashion or footwear.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- Basic math skills for handling transactions and cash management.
- Familiarity with POS systems and basic computer skills.
- Passion for fashion, footwear, and trends with a keen eye for detail.
- Ability to work in a team and adapt to a fast-paced retail environment.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.