job description
Join Clarks, a globally recognized footwear brand, as a Retail Sales Associate at our premium outlet in Bali! This is your opportunity to represent a brand synonymous with comfort, style, and innovation while delivering exceptional customer experiences in one of Indonesiaâs most vibrant retail destinations.
As a Sales Associate, you will be the face of Clarks, engaging with diverse customers, providing expert product knowledge, and driving sales through personalized service. Baliâs dynamic market offers a unique blend of local and international shoppers, making this role both exciting and rewarding. Whether youâre assisting with fitting consultations, processing transactions, or maintaining store standards, your contributions will directly impact customer satisfaction and brand loyalty.
We offer competitive compensation, comprehensive training, and career growth opportunities within a supportive team environment. If youâre passionate about fashion, customer service, and working in a fast-paced retail setting, weâd love to hear from you!
Responsibility
- Deliver outstanding customer service by greeting, assisting, and advising customers on Clarksâ product range.
- Achieve individual and team sales targets through proactive selling and upselling techniques.
- Conduct accurate fitting consultations to ensure customers find the perfect footwear match.
- Process transactions efficiently using POS systems and handle cash/credit payments with precision.
- Maintain store visual merchandising standards, including product displays, signage, and cleanliness.
- Stay updated on product knowledge, promotions, and brand initiatives to provide informed recommendations.
- Handle customer inquiries, complaints, and returns professionally and in line with company policies.
- Collaborate with the store team to achieve operational excellence and a seamless shopping experience.
Qualifications
- Minimum 1 year of experience in retail sales, preferably in footwear or fashion.
- Excellent communication and interpersonal skills with fluency in English and Bahasa Indonesia.
- Strong customer service orientation with a passion for helping others.
- Ability to work flexible hours, including weekends, holidays, and peak retail periods.
- Basic computer literacy and familiarity with POS systems.
- Goal-driven mindset with a track record of meeting or exceeding sales targets.
- Well-groomed, professional appearance, and a positive attitude.
- Prior experience in a high-traffic retail environment is a plus.