job description
Join Clarks, a globally recognized footwear brand, as a Retail Sales Associate in our vibrant store at AEON Mall Bali. This is your opportunity to be part of a dynamic team dedicated to delivering exceptional customer service and driving sales in a fast-paced retail environment.
As a Sales Associate, you will play a key role in creating a welcoming and engaging shopping experience for our customers. You will assist shoppers in finding the perfect footwear, provide expert product knowledge, and ensure the store maintains its high standards of presentation and organization.
This position offers competitive compensation, opportunities for career growth, and the chance to work with a brand that values innovation, quality, and customer satisfaction. If you are passionate about retail, fashion, and delivering outstanding service, we invite you to apply and take the next step in your career with Clarks.
Responsibility
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Offer expert advice on product features, benefits, and styling to help customers make informed purchasing decisions.
- Maintain a clean, organized, and visually appealing store environment to enhance the shopping experience.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Achieve and exceed individual and team sales targets through proactive selling techniques.
- Stay up-to-date with product knowledge, promotions, and company policies to provide accurate information to customers.
- Handle customer inquiries, complaints, and returns with professionalism and empathy.
- Collaborate with team members to ensure smooth store operations and a positive work environment.
Qualifications
- High school diploma or equivalent; additional education or retail experience is a plus.
- Proven experience in a customer-facing role, preferably in retail or hospitality.
- Excellent communication and interpersonal skills with a passion for helping others.
- Strong sales and negotiation skills with a results-driven mindset.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- Basic computer skills and familiarity with point-of-sale systems.
- A positive attitude, team player mentality, and a willingness to learn and grow.
- Knowledge of fashion trends and footwear is an advantage.