job description
Join Prima Inovasindo Sukses as a Retail Sales Associate in beautiful Bali and become a key player in delivering exceptional customer experiences. This role is perfect for dynamic, customer-focused professionals who thrive in fast-paced retail environments. You will be the face of our brand, ensuring smooth operations, maintaining inventory, and driving sales growth in a vibrant marketplace.
As part of our team, you’ll enjoy a competitive salary, a collaborative work culture, and the opportunity to grow within a leading company in the consumer goods sector. Bali’s booming retail industry offers a unique setting to develop your career while engaging with diverse customers and contributing to our mission of excellence in retail service.
Responsibility
- Provide outstanding customer service, assisting clients with inquiries, product selection, and purchases.
- Manage inventory levels, including stock replenishment, rotation, and accurate record-keeping.
- Maintain a clean, organized, and visually appealing sales floor to enhance the shopping experience.
- Process transactions efficiently using POS systems and handle cash/credit payments with precision.
- Collaborate with the team to achieve daily, weekly, and monthly sales targets.
- Stay updated on product knowledge, promotions, and company policies to provide accurate information to customers.
- Resolve customer complaints professionally and escalate issues when necessary.
- Participate in store opening/closing procedures, including cash reconciliation and security checks.
Qualifications
- Minimum high school diploma or equivalent; prior retail or sales experience is a plus.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Strong customer service orientation with a proactive and friendly attitude.
- Ability to work flexible hours, including weekends and holidays, as required by retail demands.
- Basic math and cash-handling skills with attention to detail.
- Physical stamina to stand for extended periods and lift/move products as needed.
- Team player with a positive attitude and willingness to learn.
- Familiarity with POS systems and inventory management tools is advantageous.