job description
Join PT Anugerah Senthosa Agoeng as a Retail Sales Associate in beautiful Bali and become the face of exceptional customer service! In this dynamic role, you’ll engage with diverse customers, provide tailored product recommendations, and drive sales while delivering a memorable shopping experience.
As a key member of our retail team, you’ll play a pivotal role in building customer loyalty, achieving sales targets, and maintaining a visually appealing store environment. This is an exciting opportunity for passionate, customer-focused individuals to grow their retail career in one of Indonesia’s most vibrant markets.
Whether you’re assisting first-time visitors or regular clients, your expertise and enthusiasm will help shape their shopping journey. Bali’s thriving retail sector offers a unique blend of local and international customers, making every day engaging and rewarding.
Responsibility
- Greet and assist customers with a professional and friendly demeanor, ensuring a positive first impression.
- Provide personalized product consultations to understand customer needs and recommend suitable solutions.
- Achieve individual and team sales targets through effective upselling and cross-selling techniques.
- Process transactions accurately, including cash handling, card payments, and receipt issuance.
- Maintain store presentation standards, including product displays, signage, and cleanliness.
- Handle customer inquiries, complaints, and returns with empathy and efficiency.
- Stay updated on product knowledge, promotions, and inventory to provide accurate information.
- Collaborate with team members to ensure smooth store operations and exceptional service.
Qualifications
- Minimum high school diploma or equivalent; retail or sales experience is a plus.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Strong customer service orientation with a passion for helping others.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic math and cash-handling skills for accurate transactions.
- Familiarity with POS systems and retail software is advantageous.
- Well-groomed, presentable, and able to adhere to company dress code.
- Willingness to work flexible hours, including weekends and holidays.