job description
Join MKS Workforce Management Services as a Retail Sales Associate and become part of a dynamic team dedicated to delivering exceptional customer experiences in the vibrant retail landscape of Bali. This is an exciting opportunity to grow your career in sales while contributing to a company that values innovation, teamwork, and customer satisfaction.
In this role, you will engage with customers, promote products, and drive sales in a fast-paced retail environment. Whether you're assisting shoppers, managing inventory, or collaborating with your team, you'll play a key role in ensuring our stores operate smoothly and efficiently. With competitive compensation, ongoing training, and opportunities for advancement, this position is perfect for motivated individuals passionate about retail and customer service.
If you thrive in a customer-focused setting and are eager to develop your sales skills, we invite you to apply and take the next step in your career with us!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections.
- Achieve and exceed sales targets through effective upselling and cross-selling techniques.
- Maintain a clean, organized, and visually appealing sales floor to enhance the shopping experience.
- Process transactions accurately using POS systems and handle cash or digital payments.
- Monitor inventory levels, restock merchandise, and assist in conducting regular stock audits.
- Collaborate with team members to ensure store operations run smoothly during peak hours.
- Stay updated on product knowledge, promotions, and company policies to provide accurate information to customers.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
Qualifications
- High school diploma or equivalent; additional education or retail experience is a plus.
- Proven experience in sales, customer service, or a related field is preferred but not required.
- Excellent communication and interpersonal skills to engage effectively with customers and team members.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to work flexible hours, including weekends and holidays, as needed.
- Basic computer skills and familiarity with POS systems.
- A positive attitude, strong work ethic, and willingness to learn and grow within the company.
- Physical stamina to stand for extended periods and lift moderate weights when necessary.