job description
Join Kurnia Ciptamoda Gemilang, a leading retail company in Indonesia, as a Retail Store Supervisor in the vibrant and growing market of Bali! We are seeking a dynamic and results-driven professional to oversee store operations in key locations including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is an exciting opportunity to lead a high-performing sales team, drive customer satisfaction, and contribute to the growth of our brand in one of Indonesia’s most popular tourist destinations.
As a Retail Store Supervisor, you will play a pivotal role in ensuring seamless store operations, maintaining exceptional customer service standards, and achieving sales targets. You will be responsible for motivating and guiding your team to deliver outstanding shopping experiences, while also implementing strategies to enhance store performance and profitability. If you are a natural leader with a passion for retail and a track record of driving team success, we want to hear from you!
Bali offers a unique blend of professional opportunities and a high quality of life, making it an ideal location for ambitious professionals. Whether you are based in the cultural hub of Ubud, the bustling tourist areas of Kuta and Seminyak, or the luxurious resorts of Nusa Dua and Jimbaran, this role provides the perfect balance of career growth and lifestyle benefits. Join us and be part of a company that values innovation, teamwork, and excellence in retail.
At Kurnia Ciptamoda Gemilang, we are committed to fostering a positive and inclusive work environment where employees can thrive. We offer competitive compensation, opportunities for career advancement, and a supportive team culture. If you are ready to take the next step in your retail career and make a meaningful impact, apply now!
Responsibility
- Lead and supervise daily store operations to ensure smooth and efficient functioning.
- Motivate, train, and develop a high-performing sales team to achieve and exceed sales targets.
- Monitor and maintain exceptional customer service standards to enhance the shopping experience.
- Implement merchandising strategies to optimize product placement and drive sales.
- Analyze sales data and store performance metrics to identify areas for improvement and growth.
- Ensure compliance with company policies, procedures, and operational guidelines.
- Handle customer inquiries, complaints, and escalations professionally and efficiently.
- Collaborate with the management team to develop and execute promotional activities and events.
Qualifications
- Minimum of 2-3 years of experience in a retail supervisory or leadership role.
- Proven track record of achieving sales targets and driving team performance.
- Strong leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
- Experience in merchandising, inventory management, and visual display is a plus.
- Fluency in English and Bahasa Indonesia is required.
- Flexibility to work weekends, holidays, and extended hours as needed.
- Passion for retail and a customer-centric mindset.