job description
Join our dynamic retail team as a Retail Sales Associate and become the face of exceptional customer service in Bali’s vibrant shopping scene. This role offers a competitive salary, comprehensive health insurance, and exciting career growth opportunities in the retail and consumer goods industry.
As a Retail Sales Associate, you will engage with diverse customers, provide personalized assistance, and ensure a seamless shopping experience. Your role is pivotal in driving sales, maintaining store standards, and contributing to a positive work environment. If you are passionate about retail, customer service, and career development, this is the perfect opportunity for you.
Located in the heart of Bali’s most sought-after destinations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung—this position offers a unique blend of professional growth and the island’s renowned lifestyle.
Responsibility
- Deliver outstanding customer service by greeting, assisting, and advising customers on product selections.
- Achieve and exceed sales targets through effective upselling and cross-selling techniques.
- Maintain a clean, organized, and visually appealing store environment.
- Process transactions accurately using POS systems and handle cash/credit payments.
- Monitor inventory levels, restock merchandise, and assist in inventory management.
- Resolve customer complaints or issues professionally and efficiently.
- Stay updated on product knowledge, promotions, and industry trends.
- Collaborate with team members to ensure smooth store operations.
Qualifications
- Minimum high school diploma or equivalent; retail experience is a plus.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math skills for handling transactions and cash management.
- Flexibility to work weekends, holidays, and varying shifts as required.
- Team player with a positive attitude and willingness to learn.
- Knowledge of retail software or POS systems is an advantage.