job description
Join a dynamic retail environment in the heart of Bali as a Retail Sales Assistant, where your passion for customer service and sales excellence will drive business success. This role is perfect for energetic professionals who thrive in fast-paced settings and are committed to delivering exceptional customer experiences while supporting seamless store operations.
As part of our team, you’ll play a pivotal role in engaging with diverse clientele, promoting high-quality products, and contributing to the growth of our retail business. Bali’s vibrant market offers a unique opportunity to develop your sales skills in a culturally rich and tourist-driven economy.
Whether you’re assisting international visitors or local customers, your ability to build rapport, understand needs, and close sales will be key to your success. We offer a competitive salary, a collaborative work environment, and the chance to grow within a thriving industry.
Responsibility
- Provide outstanding customer service to ensure a positive shopping experience for all clients.
- Assist customers in selecting products, answering inquiries, and resolving concerns professionally.
- Process transactions accurately using POS systems and handle cash/credit payments.
- Maintain a clean, organized, and visually appealing retail space to attract and retain customers.
- Achieve and exceed individual and team sales targets through proactive engagement and upselling techniques.
- Monitor inventory levels, restock merchandise, and report low stock to management.
- Collaborate with team members to ensure smooth daily operations and effective store management.
- Stay updated on product knowledge, promotions, and industry trends to provide expert recommendations.
Qualifications
- Minimum 1 year of experience in retail, sales, or customer service roles.
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- Proven ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong problem-solving skills and a customer-centric approach.
- Basic proficiency in POS systems and cash handling.
- High school diploma or equivalent; higher education in business or related fields is advantageous.
- Flexibility to work weekends, holidays, and evenings as required.
- Passion for sales, a positive attitude, and a willingness to learn and grow.