job description
Join AEON Wellness as a Retail Sales Assistant in the vibrant heart of Bali! We are seeking passionate and customer-focused individuals with a background in retail to become part of our dynamic team. This is an exciting opportunity to contribute to a leading brand in the retail and consumer products industry while enjoying the unique lifestyle of Bali’s most sought-after locations.
As a Sales Assistant, you will play a key role in delivering exceptional customer service, driving sales, and maintaining the high standards of our wellness-focused retail environment. Your expertise in retail operations and your ability to connect with customers will help enhance the shopping experience and support the growth of AEON Wellness in Bali.
If you thrive in a fast-paced, customer-centric environment and are eager to develop your career in retail, we invite you to apply and be part of a team that values excellence, teamwork, and innovation.
Responsibility
- Provide outstanding customer service, assisting clients with inquiries, product selection, and purchases.
- Process transactions accurately and efficiently using POS systems.
- Maintain a clean, organized, and visually appealing sales floor in alignment with company standards.
- Achieve individual and team sales targets through proactive engagement and upselling techniques.
- Handle customer complaints or issues professionally and resolve them to ensure satisfaction.
- Assist in inventory management, including stock replenishment, merchandising, and conducting regular stock checks.
- Stay updated on product knowledge, promotions, and company policies to provide accurate information to customers.
- Collaborate with team members to ensure smooth store operations and a positive work environment.
Qualifications
- Minimum 1 year of experience in retail, sales, or customer service roles.
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic knowledge of POS systems and cash handling procedures.
- High school diploma or equivalent; additional qualifications in retail or business are a plus.
- Fluency in English; proficiency in Indonesian (Bahasa) is highly advantageous.
- Flexibility to work weekends, holidays, and evening shifts as required.
- Passion for wellness products and a commitment to delivering exceptional service.