job description
Join Kanzen Home as a Retail Sales Assistant in beautiful Bali and become part of a dynamic team dedicated to delivering exceptional customer service and creating memorable shopping experiences. In this role, you will be the face of our brand, assisting customers with their purchases, maintaining store presentation, and contributing to the overall success of our retail operations.
We are looking for enthusiastic individuals who thrive in a fast-paced environment and have a passion for retail and customer engagement. If you enjoy interacting with people, have a keen eye for detail, and are eager to grow in the retail industry, this is the perfect opportunity for you.
At Kanzen Home, we value teamwork, professionalism, and a customer-centric approach. You will receive comprehensive training, competitive compensation, and the chance to work in one of Bali’s most vibrant retail settings.
Responsibility
- Provide outstanding customer service by greeting and assisting customers in a friendly and professional manner.
- Help customers find products, answer questions, and offer personalized recommendations.
- Process sales transactions accurately using POS systems and handle cash and card payments.
- Maintain store appearance by restocking shelves, organizing displays, and ensuring cleanliness.
- Assist in inventory management, including stock checks and reporting low inventory levels.
- Handle customer inquiries, complaints, and returns with empathy and efficiency.
- Collaborate with team members to achieve daily sales targets and store objectives.
- Stay updated on product knowledge, promotions, and company policies to provide accurate information.
Qualifications
- High school diploma or equivalent; additional retail or customer service training is a plus.
- Proven experience in retail, sales, or customer service roles is preferred but not required.
- Excellent communication and interpersonal skills with a customer-focused mindset.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math skills for handling transactions and managing cash registers.
- Familiarity with POS systems and basic computer skills.
- Flexibility to work weekends, holidays, and varying shifts as needed.
- A positive attitude, strong work ethic, and willingness to learn and grow within the company.