job description
Join Argia Global Link, one of the Philippines' fastest-growing luxury lifestyle brands, as we expand our footprint into Bali, Indonesia! We're seeking a dynamic and results-driven Retail Sales and Operations Manager to lead our retail operations across key locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is a unique opportunity to shape the future of a premium brand in one of the world's most vibrant markets.
In this role, you will drive sales growth, optimize store performance, and deliver exceptional customer experiences that align with our brand's vision. You'll lead a high-performing team, implement innovative retail strategies, and ensure operational excellence across all locations. If you're passionate about luxury retail, thrive in a fast-paced environment, and want to make a lasting impact, this is the perfect role for you.
Bali offers a unique blend of professional growth and lifestyle benefits, with a thriving expat community, world-class amenities, and a culture that celebrates both work and wellness. As part of our team, you'll enjoy competitive compensation, career development opportunities, and the chance to work with a brand that values innovation and excellence.
Join us in redefining luxury retail in Bali and be part of a team that's committed to delivering unforgettable experiences to our customers.
Responsibility
- Lead and manage retail operations across multiple locations in Bali, ensuring consistent brand standards and exceptional customer service.
- Develop and implement sales strategies to drive revenue growth, meet targets, and expand market presence in key areas like Canggu, Ubud, and Nusa Dua.
- Oversee inventory management, including stock levels, replenishment, and loss prevention to optimize profitability.
- Recruit, train, and mentor a high-performing retail team, fostering a culture of excellence and accountability.
- Analyze sales data, market trends, and customer feedback to identify opportunities for improvement and innovation.
- Collaborate with marketing teams to execute in-store promotions, events, and campaigns that enhance brand visibility and engagement.
- Ensure compliance with local regulations, company policies, and health and safety standards across all retail locations.
- Build and maintain strong relationships with vendors, suppliers, and local stakeholders to support business growth.
Qualifications
- Proven experience (5+ years) in retail management, preferably in luxury or lifestyle brands, with a track record of driving sales and operational excellence.
- Strong leadership skills with the ability to inspire and manage teams across multiple locations.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- In-depth knowledge of retail operations, including inventory management, merchandising, and customer service.
- Analytical mindset with the ability to interpret sales data, market trends, and KPIs to make informed decisions.
- Experience in budgeting, forecasting, and financial management within a retail environment.
- Familiarity with Bali's retail market and local business practices is a strong advantage.
- Bachelor's degree in Business Administration, Retail Management, or a related field (or equivalent experience).