job description
Join Gintell, a leading name in luxury beauty and wellness, as a Retail Sales Advisor in the vibrant heart of Bali. This is your opportunity to represent our premium brand, LOTUS'S, in one of Southeast Asia’s most dynamic retail markets. You’ll engage with a diverse clientele, deliver exceptional customer experiences, and drive sales growth in high-traffic locations across Bali, including Canggu, Ubud, and Nusa Dua.
As a Retail Sales Advisor, you’ll be the face of our brand, embodying professionalism, product expertise, and a passion for customer satisfaction. Whether you’re assisting international tourists or local patrons, your role will be pivotal in building lasting relationships and elevating our brand’s reputation. Enjoy a competitive salary, career development opportunities, and the chance to work in a collaborative, fast-paced environment.
If you thrive in customer-facing roles, have a flair for sales, and are eager to grow in the luxury retail sector, we’d love to hear from you. Apply today and take the first step toward a rewarding career with Gintell in paradise!
Responsibility
- Provide personalized consultations to customers, understanding their needs and recommending suitable LOTUS'S products.
- Achieve and exceed monthly sales targets through proactive customer engagement and upselling techniques.
- Maintain in-depth knowledge of product features, benefits, and promotions to deliver accurate and compelling information.
- Ensure the retail space is visually appealing, well-stocked, and aligned with brand standards.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Collaborate with the store team to execute marketing campaigns, in-store events, and loyalty programs.
- Process transactions accurately using POS systems and maintain detailed sales records.
- Stay updated on industry trends, competitor products, and customer preferences to drive sales strategies.
Qualifications
- Minimum 1-2 years of experience in retail sales, preferably in beauty, wellness, or luxury products.
- Proven track record of meeting or exceeding sales targets in a customer-facing role.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Strong product knowledge or the ability to quickly learn and master new product lines.
- Passion for customer service and a natural ability to build rapport with diverse clients.
- Highly organized, detail-oriented, and able to work in a fast-paced environment.
- Flexibility to work weekends, holidays, and evening shifts as required.
- Professional appearance and alignment with the brand’s luxury image.