job description
Join Gintell as a Retail Sales Advisor at Lotus's Mergong and become part of a dynamic team dedicated to delivering exceptional customer experiences in the retail and consumer products industry. This role offers a fantastic opportunity to grow your career in a supportive and fast-paced environment, with a competitive salary ranging from RM 3,000 to RM 4,500 per month.
As a Retail Sales Advisor, you will be the face of our brand, engaging with customers, understanding their needs, and providing tailored solutions to enhance their shopping experience. Your role will be pivotal in driving sales, maintaining store standards, and contributing to the overall success of our retail operations.
If you are passionate about retail, enjoy interacting with people, and thrive in a target-driven environment, we would love to hear from you. Apply now and take the next step in your retail career with Gintell!
Responsibility
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Drive sales by understanding customer needs and recommending appropriate products.
- Maintain a clean and organized store environment to ensure a pleasant shopping experience.
- Achieve and exceed sales targets through effective selling techniques and product knowledge.
- Handle customer inquiries, complaints, and returns with empathy and efficiency.
- Collaborate with the team to ensure smooth store operations and inventory management.
- Stay updated on product features, promotions, and industry trends to provide accurate information to customers.
- Participate in training sessions and team meetings to enhance skills and knowledge.
Qualifications
- Minimum SPM or equivalent qualification.
- Proven experience in retail sales or customer service is an advantage.
- Excellent communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic computer skills for inventory and sales tracking.
- Flexibility to work on weekends, public holidays, and extended hours as required.
- Passion for retail and a customer-centric mindset.