job description
Join our dynamic team as a Retail Outlet Manager in the heart of Bali’s vibrant hospitality scene! We’re seeking a passionate and results-driven leader to oversee our luxury retail operations in Canggu, one of Bali’s most sought-after destinations. This role offers the perfect blend of operational excellence, team leadership, and customer experience in a fast-paced, international environment.
As the face of our brand, you’ll be responsible for driving sales, delivering exceptional service, and creating unforgettable shopping experiences for our diverse clientele—from local connoisseurs to global travelers. Bali’s thriving tourism and retail sectors provide a unique opportunity to grow your career while enjoying the island’s renowned culture, lifestyle, and professional development opportunities.
If you thrive in a high-energy environment, have a keen eye for detail, and are passionate about hospitality and retail, this is your chance to make a lasting impact. We offer a competitive salary, performance bonuses, and a supportive work culture that values innovation and collaboration. Apply now and take the next step in your retail management career in paradise!
Responsibility
- Lead and motivate a high-performing retail team to achieve sales targets and operational excellence.
- Oversee daily outlet operations, including inventory management, visual merchandising, and customer service standards.
- Develop and implement strategies to enhance customer experience, drive repeat business, and increase brand loyalty.
- Monitor financial performance, including P&L management, cost control, and revenue growth initiatives.
- Ensure compliance with company policies, local regulations, and health and safety standards.
- Build and maintain strong relationships with suppliers, vendors, and local business partners.
- Analyze market trends and competitor activity to identify opportunities for growth and innovation.
- Conduct regular team training and development sessions to foster a culture of continuous improvement.
Qualifications
- Minimum 3-5 years of experience in retail management, preferably in hospitality, luxury goods, or F&B.
- Proven track record of achieving sales targets and leading high-performing teams.
- Strong leadership, communication, and interpersonal skills with a customer-centric approach.
- Excellent problem-solving abilities and a proactive attitude in a fast-paced environment.
- Fluency in English; additional languages (Bahasa Indonesia, Mandarin, etc.) are a plus.
- Experience with inventory management, POS systems, and retail analytics tools.
- Knowledge of Bali’s retail and tourism industry is highly advantageous.
- Ability to work flexible hours, including weekends and holidays, as required by the role.