job description
Join Chromaesthetics Inc as a Retail Operations Supervisor in the vibrant heart of Bali! This is your opportunity to lead high-performing retail teams, drive sales excellence, and ensure seamless store operations across our premium locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a key leader in our retail division, you will play a pivotal role in shaping customer experiences, optimizing in-store processes, and fostering a culture of accountability and innovation. Your strategic approach will directly impact our ability to meet and exceed sales targets while maintaining the highest standards of brand representation.
If you are a dynamic, results-driven professional with a passion for retail leadership and a knack for team development, we want to hear from you. Chromaesthetics Inc offers a competitive salary, career growth opportunities, and the chance to work in one of the world’s most inspiring destinations.
Responsibility
- Lead and mentor retail teams to achieve monthly, quarterly, and annual sales targets.
- Oversee daily store operations, ensuring compliance with company policies, visual merchandising standards, and inventory management protocols.
- Develop and implement strategic plans to enhance customer engagement, foot traffic, and conversion rates.
- Monitor KPIs (e.g., sales per square foot, average transaction value) and provide actionable insights to improve performance.
- Collaborate with cross-functional teams (e.g., marketing, supply chain) to execute promotions, product launches, and seasonal campaigns.
- Conduct regular store audits to ensure consistency in brand presentation, cleanliness, and staff adherence to SOPs.
- Resolve escalated customer or staff issues with professionalism and efficiency.
- Train and onboard new hires, fostering a culture of continuous learning and high performance.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Minimum of 3 years of experience in retail operations, with at least 1 year in a supervisory or managerial role.
- Proven track record of driving sales growth and operational excellence in a fast-paced retail environment.
- Strong leadership, communication, and interpersonal skills to inspire and manage diverse teams.
- Proficiency in retail management software (e.g., POS systems, inventory tools) and Microsoft Office Suite.
- Analytical mindset with the ability to interpret sales data and make data-driven decisions.
- Flexibility to work evenings, weekends, and holidays as required by business needs.
- Familiarity with luxury or aesthetic-focused retail brands is a plus.