job description
Join White Houze Food as a Retail Manager and lead our dynamic team in delivering exceptional customer experiences across our premium retail locations in Bali. This is a fantastic opportunity for a motivated and results-driven professional to oversee daily operations, drive sales growth, and maintain the highest standards of service in a fast-paced retail environment.
As a Retail Manager, you will play a pivotal role in shaping the success of our brand by managing store performance, optimizing inventory, and fostering a positive work culture. If you have a passion for retail, strong leadership skills, and a knack for driving business results, we want you on our team!
White Houze Food is committed to providing a supportive and rewarding work environment where your contributions are valued and your career growth is encouraged. Apply today and take the next step in your retail management career with us!
Responsibility
- Oversee daily retail operations, including sales, customer service, and inventory management.
- Lead, train, and motivate a team of retail associates to achieve sales targets and deliver exceptional service.
- Develop and implement strategies to drive foot traffic, increase sales, and enhance customer satisfaction.
- Monitor and analyze sales performance, identifying trends and opportunities for improvement.
- Ensure compliance with company policies, procedures, and standards across all retail locations.
- Manage inventory levels, placing orders, and coordinating with suppliers to maintain optimal stock.
- Handle customer inquiries, complaints, and feedback, ensuring timely and professional resolution.
- Collaborate with marketing and corporate teams to execute promotions, events, and brand initiatives.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Proven experience in a retail management role, with a track record of achieving sales targets.
- Strong leadership and team management skills, with the ability to inspire and develop staff.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in retail management software, POS systems, and inventory tracking tools.
- Knowledge of retail best practices, customer service standards, and sales techniques.
- Ability to work flexible hours, including weekends and holidays, as required.
- Passion for the retail industry and a commitment to delivering outstanding customer experiences.