job description
Join PT Abadi Sejahtera Mandiri Bersama as a Retail Collections Specialist and play a pivotal role in ensuring timely invoice collections from hardware and construction material retailers across Bali. This position is ideal for detail-oriented professionals with strong negotiation skills and a passion for maintaining positive client relationships while driving financial efficiency.
As part of our dynamic team, you will work in a fast-paced environment, collaborating with sales and finance departments to optimize cash flow and reduce outstanding receivables. Your efforts will directly contribute to the company’s financial health and operational success.
We offer a competitive salary, professional growth opportunities, and the chance to work in Bali’s vibrant business hubs, including Canggu, Ubud, and Denpasar. If you thrive in a results-driven role and enjoy building lasting partnerships with clients, we’d love to hear from you!
Responsibility
- Conduct timely and professional follow-ups on outstanding invoices from retail clients in the hardware and construction materials sector.
- Negotiate payment plans and settlements with customers while maintaining positive relationships.
- Monitor aging reports and prioritize collections based on risk and urgency.
- Collaborate with the sales team to resolve disputes and ensure smooth payment processing.
- Document all collection activities and update customer accounts in the company’s ERP system.
- Provide regular reports on collection performance and outstanding receivables to management.
- Identify trends in late payments and recommend process improvements to reduce delinquencies.
- Ensure compliance with company policies and legal requirements in all collection activities.
Qualifications
- Minimum of 1-2 years of experience in collections, credit control, or retail finance.
- Strong negotiation and communication skills, with the ability to handle difficult conversations professionally.
- Familiarity with accounting software or ERP systems (e.g., SAP, Odoo, or similar).
- Excellent organizational skills and attention to detail.
- Ability to work independently and meet monthly collection targets.
- Proficiency in English and Bahasa Indonesia (written and verbal).
- Knowledge of the hardware/construction materials retail industry is a plus.
- High school diploma or equivalent; a degree in Finance, Accounting, or Business is preferred.