job description
Join EO Executive Optical, a leading name in premium eyewear and vision care, as we expand our presence in Bali’s vibrant retail landscape. We are seeking a dynamic and results-driven Branch Manager to lead our flagship store in Canggu, overseeing all aspects of store operations, team leadership, and customer experience.
In this pivotal role, you will drive sales growth, ensure operational excellence, and cultivate a high-performing team to deliver exceptional service. With a competitive salary package and the opportunity to shape the future of optical retail in Bali, this is your chance to take your retail management career to the next level in one of Southeast Asia’s most exciting markets.
Bali’s booming tourism and expat community make it an ideal location for a premium optical brand. Your leadership will be instrumental in establishing our store as the go-to destination for stylish, high-quality eyewear and expert vision care.
Responsibility
- Lead and manage all daily store operations, ensuring smooth workflows, inventory control, and compliance with company policies.
- Drive sales performance by setting and achieving revenue targets, implementing promotional strategies, and analyzing market trends.
- Build, train, and mentor a high-performing team, fostering a culture of excellence, accountability, and customer-centric service.
- Oversee inventory management, including stock ordering, visual merchandising, and product displays to maximize sales and customer appeal.
- Deliver exceptional customer service, resolving escalated issues and ensuring a premium in-store experience for every client.
- Monitor financial performance, including P&L statements, expense control, and budget adherence, while identifying opportunities for cost savings and efficiency.
- Collaborate with the marketing team to execute local campaigns, community engagement, and digital initiatives to boost brand visibility.
- Maintain strong relationships with suppliers, optometrists, and other stakeholders to ensure seamless operations and service delivery.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field. MBA or equivalent is a plus.
- Minimum of 5 years of retail management experience, preferably in luxury or specialty retail (optical industry experience is highly advantageous).
- Proven track record of meeting and exceeding sales targets in a fast-paced, customer-focused environment.
- Strong leadership and team management skills, with the ability to inspire, coach, and develop staff.
- Excellent communication and interpersonal skills, with fluency in English (additional languages, such as Indonesian or Mandarin, are a plus).
- Tech-savvy with proficiency in POS systems, inventory management software, and Microsoft Office Suite.
- Analytical mindset with the ability to interpret sales data, financial reports, and market trends to drive decision-making.
- Passion for the optical industry, with a keen eye for fashion trends and customer preferences in eyewear.