job description
Join PERSOL as a Retail Bank Teller and kickstart your career in the banking and financial services industry! This role offers paid training and serves as a resume enhancer, providing you with valuable experience in customer service and financial transactions. You will be the face of the bank, assisting customers with their daily banking needs while ensuring a seamless and professional experience.
This is a fantastic opportunity for individuals looking to enter the banking sector or those seeking to expand their skills in a dynamic environment. With multiple locations available across Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you can choose a location that suits your lifestyle.
At PERSOL, we value professionalism, customer satisfaction, and continuous learning. If you are detail-oriented, enjoy working with people, and are eager to grow in the financial services industry, we encourage you to apply!
Responsibility
- Process customer transactions, including deposits, withdrawals, and transfers, with accuracy and efficiency.
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering financial products and services.
- Maintain and balance cash drawers, ensuring all transactions are recorded correctly.
- Assist customers with account openings, closures, and updates, adhering to bank policies and procedures.
- Promote bank products and services, such as savings accounts, loans, and credit cards, to meet sales targets.
- Handle customer complaints and escalate issues to the appropriate department when necessary.
- Ensure compliance with banking regulations and internal policies to mitigate risks.
- Participate in training programs to enhance product knowledge and customer service skills.
Qualifications
- High school diploma or equivalent; additional education in finance or banking is a plus.
- Previous experience in customer service or a retail environment is preferred but not required.
- Strong numerical and analytical skills with attention to detail.
- Excellent communication and interpersonal skills to interact effectively with customers.
- Basic computer literacy and familiarity with banking software is an advantage.
- Ability to work in a fast-paced environment while maintaining composure and professionalism.
- Willingness to undergo paid training and adhere to bank policies and procedures.
- Fluency in English; knowledge of additional languages is a bonus.