job description
Join MR.DIY, a leading home improvement retailer, as a Retail Associate in beautiful Bali! This is your chance to be part of a dynamic team that delivers exceptional customer service while driving sales in a fast-paced retail environment. Based in prime locations across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, youâll play a key role in ensuring a seamless shopping experience for our valued customers.
At MR.DIY, we empower our associates to grow professionally while fostering a supportive and inclusive work culture. Whether youâre assisting customers with product inquiries, maintaining store presentation, or processing transactions, your contributions will directly impact our success. Enjoy competitive compensation, career development opportunities, and the chance to work in one of Indonesiaâs most vibrant regions.
If youâre passionate about retail, customer service, and teamwork, weâd love to hear from you. Apply today and take the first step toward a rewarding career with MR.DIY in Bali!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections and store promotions.
- Process sales transactions accurately using POS systems and handle cash, credit, and mobile payments.
- Maintain a clean, organized, and visually appealing store layout, including stocking shelves and restocking merchandise.
- Assist in inventory management, including receiving, labeling, and rotating stock to ensure product availability.
- Respond to customer inquiries and resolve complaints professionally to enhance satisfaction and loyalty.
- Collaborate with team members to achieve daily sales targets and contribute to store KPIs.
- Stay updated on product knowledge, promotions, and company policies to provide accurate information to customers.
- Participate in store opening/closing procedures, including cash reconciliation and security checks.
Qualifications
- Minimum high school diploma or equivalent; prior retail experience is a plus.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math and cash-handling skills for accurate transaction processing.
- Willingness to work flexible schedules, including weekends, holidays, and evenings.
- Team player with a positive attitude and a commitment to continuous learning.
- Physical ability to stand for extended periods, lift moderate weights, and perform repetitive motions.