job description
Join Alberto Shoes Corporation, a leading name in premium footwear and fashion, as a Retail Training Specialist in the vibrant heart of Bali. This is your opportunity to shape the future of retail excellence by developing and delivering world-class training programs that empower our teams to deliver exceptional customer experiences.
In this dynamic role, you will design, implement, and evaluate training initiatives tailored to our retail staff, ensuring they possess the product knowledge, sales techniques, and brand expertise to drive success. Based in Baliâs thriving retail hubsâCanggu, Ubud, or Denpasarâyouâll collaborate with store managers and corporate teams to align training with business goals, fostering a culture of continuous improvement and customer-centric service.
If you are a passionate educator with a flair for retail and a commitment to excellence, we invite you to apply and help us elevate the standards of retail training in Southeast Asiaâs most exciting market.
Responsibility
- Design and develop comprehensive training programs for retail staff, including onboarding, product knowledge, and sales techniques.
- Conduct engaging in-person and virtual training sessions for employees across multiple store locations in Bali.
- Create training materials, such as manuals, videos, and e-learning modules, to support consistent learning.
- Assess training effectiveness through evaluations, feedback, and performance metrics, and refine programs as needed.
- Collaborate with store managers to identify skill gaps and tailor training to address specific needs.
- Stay updated on industry trends, product launches, and best practices to ensure training content remains relevant and impactful.
- Monitor and report on training completion rates, employee progress, and ROI of training initiatives.
- Foster a positive and motivating learning environment that aligns with Alberto Shoes Corporationâs brand values.
Qualifications
- Bachelorâs degree in Business, Education, Human Resources, or a related field.
- Minimum of 3 years of experience in retail training, sales, or a similar role within the fashion or footwear industry.
- Proven ability to design and deliver effective training programs with measurable results.
- Excellent communication, presentation, and interpersonal skills to engage diverse audiences.
- Strong organizational and project management skills to handle multiple training initiatives simultaneously.
- Familiarity with modern training tools and platforms (e.g., LMS, e-learning software) is a plus.
- Passion for retail and customer service, with a deep understanding of sales techniques and brand representation.
- Willingness to travel occasionally to different store locations in Bali.