job description
Join MR.DIY, a leading retail brand, as a Retail Associate in beautiful Bali! We are looking for enthusiastic and customer-focused individuals to deliver exceptional service and drive sales in our stores across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Retail Associate, you will be the face of our brand, assisting customers with product inquiries, maintaining store presentation, and ensuring a seamless shopping experience. This role offers a dynamic work environment, opportunities for career growth, and the chance to be part of a team that values excellence and teamwork.
If you are passionate about retail, enjoy interacting with people, and thrive in a fast-paced setting, we want to hear from you!
Responsibility
- Provide excellent customer service by greeting and assisting customers with product selections and inquiries.
- Operate cash registers, process transactions, and handle payments accurately.
- Maintain store cleanliness, organization, and visual merchandising standards.
- Assist in inventory management, including stocking shelves and conducting regular stock checks.
- Promote sales and special offers to meet and exceed store targets.
- Handle customer complaints and resolve issues in a professional manner.
- Collaborate with team members to ensure smooth store operations.
- Stay updated on product knowledge and company promotions.
Qualifications
- Minimum high school diploma or equivalent.
- Previous retail or customer service experience is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic math skills for handling transactions.
- Friendly, approachable, and customer-oriented attitude.
- Willingness to work flexible hours, including weekends and holidays.
- Familiarity with retail software or POS systems is an advantage.