job description
Join Thomson Medical in our exciting transformation as we redefine healthcare retail with innovative systems and customer-centric processes. As a Retail Associate in Baliâs vibrant Kuta area, youâll play a pivotal role in delivering exceptional service to our diverse clientele while contributing to a dynamic, forward-thinking environment.
This part-time position offers a unique opportunity to grow within a reputable medical brand, blending retail expertise with a passion for health and wellness. Whether youâre assisting customers with product inquiries, managing inventory, or ensuring a seamless checkout experience, your work will directly impact our mission to provide top-tier service in a rapidly evolving industry.
Ideal for proactive individuals who thrive in fast-paced settings, this role combines sales acumen with a commitment to excellenceâperfect for those seeking a rewarding part-time career in Baliâs bustling retail landscape.
Responsibility
- Provide outstanding customer service, addressing inquiries and offering personalized product recommendations.
- Process transactions accurately using POS systems and handle cash/credit payments.
- Maintain a clean, organized, and visually appealing retail space in alignment with brand standards.
- Assist in inventory management, including stocking, restocking, and conducting regular audits.
- Educate customers on Thomson Medicalâs products and promotions to drive sales.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Handle customer complaints or issues professionally and escalate when necessary.
- Stay updated on product knowledge and industry trends to provide informed advice.
Qualifications
- Minimum 1 year of experience in retail, customer service, or a related field (preferred but not required).
- Strong communication and interpersonal skills with a customer-first mindset.
- Basic proficiency in POS systems and cash handling.
- Ability to work flexible hours, including weekends and holidays (part-time availability).
- Fluent in English; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Detail-oriented with a knack for problem-solving and multitasking.
- Passion for health/wellness products and a commitment to brand representation.
- High school diploma or equivalent; further education in business or healthcare is advantageous.