job description
Join Couch Designs, a leading name in luxury furniture and home decor, as a Retail Assistant Sales Manager in the vibrant heart of Bali. This is your opportunity to lead a high-performing retail team, drive sales growth, and deliver unparalleled customer experiences in a dynamic, fast-paced environment.
Based in Kuta, Badung, you’ll play a pivotal role in shaping the success of our flagship store, ensuring operational excellence while fostering a culture of sales excellence and customer satisfaction. With a competitive salary package, career development opportunities, and the chance to work with premium products, this role is perfect for ambitious retail professionals looking to elevate their career in a thriving industry.
At Couch Designs, we believe in empowering our team with the tools and support they need to succeed. If you’re a natural leader with a passion for sales and a keen eye for design, we’d love to hear from you.
Responsibility
- Lead and mentor a team of retail associates to achieve and exceed sales targets.
- Develop and implement strategic sales plans to drive revenue growth and customer engagement.
- Ensure exceptional customer service standards are maintained, resolving escalations and fostering long-term client relationships.
- Monitor inventory levels, coordinate with the supply chain team, and ensure product displays are visually appealing and aligned with brand guidelines.
- Conduct regular performance reviews, provide coaching, and identify training needs for staff development.
- Analyze sales data and market trends to optimize product placement and promotional strategies.
- Collaborate with the marketing team to execute in-store events, campaigns, and loyalty programs.
- Maintain a deep understanding of product features, benefits, and pricing to effectively advise customers.
Qualifications
- Minimum 3 years of experience in retail management, preferably in furniture, home decor, or luxury goods.
- Proven track record of achieving sales targets and leading high-performing teams.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving abilities and a customer-centric mindset.
- Proficiency in POS systems, inventory management software, and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays, as required.
- Fluency in English; proficiency in Indonesian (Bahasa) is a plus.
- Passion for interior design, home decor, or related fields is highly desirable.