job description
Join Fipper Retail as a Retail Assistant in beautiful Bali and become part of a dynamic team dedicated to delivering exceptional customer experiences. This role offers a fantastic opportunity to grow in the retail industry while enjoying the vibrant culture and lifestyle of Bali.
As a Retail Assistant, you will play a key role in ensuring smooth store operations, assisting customers, and maintaining a welcoming shopping environment. Whether you're helping customers find the perfect product or ensuring the store is well-stocked and organized, your contributions will directly impact our success.
We offer competitive compensation, opportunities for career advancement, and a supportive work environment. If you are passionate about retail and customer service, we’d love to hear from you!
Responsibility
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
- Process sales transactions accurately using POS systems and handle cash and card payments.
- Maintain store cleanliness and ensure products are well-stocked and displayed attractively.
- Assist in inventory management, including restocking shelves and conducting regular stock checks.
- Handle customer inquiries, complaints, and returns with a positive and solution-oriented approach.
- Support promotional activities and in-store events to drive sales and customer engagement.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Stay updated on product knowledge to provide accurate information and recommendations to customers.
Qualifications
- High school diploma or equivalent; prior retail experience is a plus.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- Basic math skills for handling transactions and cash management.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Flexibility to work shifts, including weekends and holidays.
- Basic computer skills for operating POS systems and inventory software.
- A team player with a positive attitude and willingness to learn.