job description
Join Fipper Retail as a Retail Assistant at our vibrant Kipmall Bali location! This is your opportunity to be part of a dynamic team in the heart of Bali’s bustling retail scene. As a Retail Assistant, you’ll play a key role in delivering exceptional customer service, maintaining store standards, and driving sales in a fast-paced environment.
Fipper Retail is a leading name in the retail and consumer products industry, known for its commitment to quality, innovation, and customer satisfaction. Whether you’re assisting shoppers, restocking merchandise, or collaborating with your team, your contributions will directly impact our success.
If you’re passionate about retail, thrive in a customer-facing role, and enjoy working in a supportive, energetic atmosphere, we’d love to hear from you. This full-time position offers competitive compensation, career growth opportunities, and the chance to work in one of Bali’s most exciting retail destinations.
Responsibility
- Provide outstanding customer service, assisting shoppers with inquiries, product selection, and purchases.
- Operate cash registers, process transactions, and handle payments accurately and efficiently.
- Maintain a clean, organized, and visually appealing store environment, including restocking shelves and displays.
- Monitor inventory levels and report low stock or supply needs to management.
- Assist in receiving, unpacking, and pricing new merchandise according to company standards.
- Handle customer complaints or issues professionally and escalate to management when necessary.
- Collaborate with team members to achieve daily sales targets and store KPIs.
- Stay updated on product knowledge, promotions, and store policies to provide accurate information to customers.
Qualifications
- Minimum high school diploma or equivalent; prior retail experience is a plus.
- Excellent communication and interpersonal skills with a customer-first mindset.
- Ability to work flexible hours, including weekends, evenings, and holidays as required.
- Basic math and cash-handling skills with attention to detail.
- Physical stamina to stand for extended periods, lift moderate weights, and perform repetitive tasks.
- Team player with a positive attitude and willingness to learn.
- Familiarity with POS systems and retail software is advantageous.
- Fluency in English and Bahasa Indonesia is preferred.