job description
Join a dynamic and fast-paced culinary environment as a Restaurant Supervisor in Bali’s most vibrant locations! This role offers the opportunity to lead a high-performing team in delivering exceptional dining experiences while maintaining operational excellence. You will oversee daily restaurant operations, ensure adherence to Standard Operating Procedures (SOPs), and drive customer satisfaction in a premium setting.
As the face of the restaurant, you will play a pivotal role in fostering a culture of discipline, teamwork, and service excellence. Your leadership will directly impact the outlet’s success, from inventory management to staff performance and administrative efficiency. If you are passionate about hospitality, thrive in a leadership role, and have a keen eye for detail, this is your chance to shine in Bali’s thriving food and beverage scene.
Enjoy a competitive salary, a collaborative work environment, and the chance to grow within a reputable establishment. Apply now and take the next step in your hospitality career!
Responsibility
- Lead and supervise daily restaurant operations, ensuring smooth service and adherence to SOPs.
- Monitor and maintain high standards of food quality, presentation, and customer service.
- Manage and mentor staff, fostering a positive work environment and ensuring team discipline.
- Oversee inventory control, including stock levels, ordering, and supplier coordination.
- Handle administrative tasks such as shift scheduling, payroll, and performance evaluations.
- Ensure compliance with health, safety, and hygiene regulations.
- Resolve customer complaints professionally and efficiently to enhance satisfaction.
- Collaborate with the management team to achieve sales targets and operational goals.
Qualifications
- Proven experience (minimum 2 years) in a supervisory or managerial role within the hospitality industry.
- Strong leadership and team management skills with the ability to motivate staff.
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- In-depth knowledge of restaurant operations, including POS systems, inventory management, and customer service.
- Ability to work under pressure in a fast-paced environment while maintaining composure.
- High attention to detail with a focus on quality and consistency.
- Flexibility to work evenings, weekends, and holidays as required.
- Diploma or degree in Hospitality Management or related field is preferred.