job description
Join Bali Ocean Feast, a leading name in Bali’s vibrant hospitality scene, as a Restaurant Supervisor and play a pivotal role in delivering exceptional dining experiences to our diverse clientele. Located in the heart of Bali’s most sought-after destinations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung—this is your chance to thrive in a dynamic, fast-paced environment where passion for service meets culinary excellence.
As a Restaurant Supervisor, you will oversee daily operations, lead a dedicated team, and ensure every guest leaves with unforgettable memories. Your leadership will drive operational efficiency, maintain high standards of food and beverage quality, and foster a culture of warmth and professionalism. Whether it’s managing reservations, resolving guest concerns, or collaborating with the kitchen team, your role is central to our mission of creating world-class hospitality.
Bali Ocean Feast offers a competitive salary, career growth opportunities, and the chance to work in some of Bali’s most iconic locations. If you’re a motivated, customer-focused professional with a flair for leadership, we’d love to hear from you!
Responsibility
- Supervise and coordinate daily restaurant operations, ensuring smooth service during peak and off-peak hours.
- Lead, train, and mentor staff to deliver exceptional customer service and uphold company standards.
- Monitor and maintain inventory levels, including food, beverages, and supplies, to minimize waste and control costs.
- Handle guest inquiries, complaints, and special requests with professionalism and a solution-oriented approach.
- Collaborate with the kitchen and bar teams to ensure timely, high-quality food and beverage delivery.
- Implement and enforce health, safety, and hygiene protocols in compliance with local regulations.
- Assist in menu planning, promotions, and events to enhance guest engagement and revenue.
- Prepare shift reports, track sales performance, and contribute to strategic business decisions.
Qualifications
- Minimum 2+ years of experience in a supervisory role within the hospitality or restaurant industry.
- Proven ability to lead teams, manage conflicts, and maintain a positive work environment.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Strong organizational and multitasking abilities to handle high-pressure situations efficiently.
- Knowledge of POS systems, inventory management, and basic financial reporting.
- Passion for customer service and a commitment to exceeding guest expectations.
- Flexibility to work evenings, weekends, and holidays as required by the business.
- Familiarity with Indonesian hospitality standards and cultural sensitivity is advantageous.